Madison Storage FAQ | Point Storage
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Self Storage Units in Madison WI

Frequently Asked Questions

When is your office open?

We provide office hours from 8:30 a.m. to 5:00 p.m. Monday through Friday and 10 a.m. to 12 p.m. on Saturday. You can also reach out to our team after hours with the help of our online contact form.


When can I access my storage unit?

Your convenience is our top priority. You’ll enjoy 24-hour access to your rental every day of the week!


Do I have to come to the office to pay my rent?

While you’re certainly welcome to visit the office to manage your account, you can also do it right here on our website in the pay online section. That means you’ll only come to our property when you’d like to access your belongings.


Where can I rent a moving truck?

Rather than calling up all the local companies, you can simply rent a truck at our facility! We’re an authorized Penske truck rental agency and we’re more than happy to get you set up for move-in day.


Why would I need a climate-controlled storage unit?

Climate control keeps your storage unit at a stable temperature and humidity level. This helps you avoid damages like warping, melting, cracking, mold, mildew, fading, and material breakdown.


Where in Madison is your facility located?

Our address is 3690 Commerce Drive, Madison, WI 53719. We provide convenient access to the Beltline Highway since we’re across the street from Menards and down the road from West Towne Mall. This feature, combined with drive-up access to our storage units, means you can get on and off the property as quickly as you’d like.


Do I have to live in Madison to rent a storage unit?

Nope! We’ll serve anyone and everyone in need of storage, whether it’s a college student at University of Wisconsin – Madison or a resident from a nearby community like Waunakee, Spring Green, Middleton, Cross Plains, Verona, or Fitchburg.


Where can I go for document services?

We also provide secure, confidential, personal document shredding services. This affordable feature allows you to knock out all your errands in one place, whether you’re a business, student, or family.